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Privacy Policy

Privacy Policy

J.Idla OÜ is committed to protecting the privacy of its customers and users. Accordingly, we have prepared these privacy policy principles for collecting, using, publishing, transmitting and storing customer data.

Collection and use of personal data

Personal data may be collected in the following ways:
• When you submit your contact information (including your name, postal address, phone number, email address, preferred contact method) to our website or elsewhere (e.g., stores)
• when making a purchase or order at our store or website when storing contact information or purchase preferences (J. Idla OÜ may ask to provide personal information and personal information in certain areas of the website. Personal data may include name, address, postal code, e-mail address, phone number and other data)

Collection of other data

We also collect non-personalized data through cookies - data that cannot be directly linked to one specific person (gender, age, language preference, location).
We can also collect data on generalized customer activities in our stores and on our website. This data is aggregated and used to provide customers with more useful information and to find out which website products and sub-pages are the most interesting. The aggregate data is treated as non-personalized in this privacy policy.

Use of collected personal data

We also use the personal information we collect to deliver the goods, fulfill our obligations to the customer, and contact the customer (for example, when contacting the contact form, we use your email address for response).

For better customer service, J. Idla OÜ may disclose information about individual users to a third party that provides services to J. Idla OÜ and has undertaken to keep the information shared confidential. The third party is, for example, our partner for the transport of goods.

Retention and inheritance of personal data
Customer data and communication history are maintained for up to 3 years. Payment data is stored for at least 7 years under the Accounting Act.
Data inquiries and questions can be submitted digitally by e-mail: info@idla.ee.

Protection of personal data

J. Idla OÜ applies all precautionary measures (including administrative, technical and physical measures) to protect the customer's personal data. Access to data modification and processing is restricted to authorized persons.

Customer Rights

Customer Rights are:

Obtain information related to him / her by submitting a corresponding application by e-mail info@idla.ee
To withdraw consent for processing the data related to him / her by submitting a corresponding application by e-mail info@idla.ee
Require correction or modification of data related to yourself by submitting a corresponding application by e-mail info@idla.ee
Request deletion of data related to yourself (if the latter does not contravene the law and does not hinder the possibility to provide services) by submitting an application by e-mail info@idla.ee
To submit a complaint to the supervisory authority monitoring the processing of personal data, which is the Data Protection Inspectorate in the Republic of Estonia. http://www.aki.ee
Security
All personal data of a customer that has become known through the website of J. Idla OÜ and contact form will be treated as confidential information.

Privacy Policy Terms and Changes

When you use our website or fulfill a loyal customer application, you have read and accepted these principles and conditions. We reserve the right to change the terms and conditions of the Privacy Policy, if necessary, by notifying this Privacy Policy page.
For any questions or concerns regarding privacy policy or data processing, please contact us at info@idla.ee