Collection and use of personal data
Personal data may be collected in the following ways:
• When you submit your contact information (including your name, postal address, phone number, email address, preferred contact method) to our website or elsewhere (e.g., stores)
• when making a purchase or order at our store or website when storing contact information or purchase preferences (J. Idla OÜ may ask to provide personal information and personal information in certain areas of the website. Personal data may include name, address, postal code, e-mail address, phone number and other data)
Collection of other data
We also collect non-personalized data through cookies - data that cannot be directly linked to one specific person (gender, age, language preference, location).
Use of collected personal data
We also use the personal information we collect to deliver the goods, fulfill our obligations to the customer, and contact the customer (for example, when contacting the contact form, we use your email address for response).
For better customer service, J. Idla OÜ may disclose information about individual users to a third party that provides services to J. Idla OÜ and has undertaken to keep the information shared confidential. The third party is, for example, our partner for the transport of goods.
Retention and inheritance of personal data
Customer data and communication history are maintained for up to 3 years. Payment data is stored for at least 7 years under the Accounting Act.
Data inquiries and questions can be submitted digitally by e-mail: firstname.lastname@example.org.
Protection of personal data
J. Idla OÜ applies all precautionary measures (including administrative, technical and physical measures) to protect the customer's personal data. Access to data modification and processing is restricted to authorized persons.
Customer Rights are:
Obtain information related to him / her by submitting a corresponding application by e-mail email@example.com
To withdraw consent for processing the data related to him / her by submitting a corresponding application by e-mail firstname.lastname@example.org
Require correction or modification of data related to yourself by submitting a corresponding application by e-mail email@example.com
Request deletion of data related to yourself (if the latter does not contravene the law and does not hinder the possibility to provide services) by submitting an application by e-mail firstname.lastname@example.org
To submit a complaint to the supervisory authority monitoring the processing of personal data, which is the Data Protection Inspectorate in the Republic of Estonia. http://www.aki.ee
All personal data of a customer that has become known through the website of J. Idla OÜ and contact form will be treated as confidential information.